Shipping and Refund Policy

Shipping Fees & Charges

Australian orders: 

Standard shipping fee is $9

Express shipping fee is $12

Free shipping is available for purchases over $100 (for regular shipping only)

 

International orders: 

Standard International Shipping Fee is $24

International orders are subject to longer shipping times than our Standard Domestic Dispatch and Shipping Time Frames. 

 

Order Processing

When your purchase is complete, order processing and dispatch will occur within 5 business days. During seasonal and heightened sales periods, please allow for extended order processing and dispatch times. Please note that all shipping time frames are from the date of dispatch, not the date that your order is made.

Pre-order Items

Pre-Order: These are items that are not currently in stock, however they are available to purchase in advance. As we will be producing these items for you, in the size you require, payment will be required to be taken in advance.

Please note that product availability is not guaranteed, as production can be subject to external factors that may be outside of our control. In this unlikely case, you will, of course, be refunded.

As mentioned above, payment will be taken upon placing the order. The items will then be processed for delivery once the pre-ordered product has arrived at our warehouse facilities.

Shipping Time Frames

All items that are shipped from within Australia and shipping timeframes vary subject to delivery locations. An indicative shipping time frame in Australia is 3-5 business days from the date of dispatch.

There may be delays to these indicative delivery time frames, which are beyond our control, including but not limited to: COVID-19 and seasonal shipping demand. We do not accept any liability whatsoever for delayed delivery caused by events outside of our control.

 

Shipping Disclaimer

Your order will be delivered to the shipping address you specify at the time of purchase. Kingdom Business & Supernatural Ministry is not responsible for parcels sent to incorrect or inaccurate addresses. Should this occur, Kingdom Business & Supernatural Ministry will not be able to send you another parcel as a replacement or make a refund.

In the event that a parcel is returned to Kingdom Business & Supernatural Ministry for various reasons including but not limited to, non-payment of fees, incorrect address, unclaimed at post office, you will need to email us to  arrange redelivery. Any redelivery postage costs are payable by the customer.

Kingdom Business & Supernatural Ministry is not responsible for lost or stolen product parcels that are delivered to the address and left on your property in a designated or assumed safe place by the delivery person. In the event of the product parcel being lost or stolen, you should contact the transport courier or local postage authority for a resolution. If the parcel arrived at the delivery address and subsequently became lost or stolen, Kingdom Business & Supernatural Ministry will not be responsible or required to send you another product parcel or process a product refund.